FAQs

Orders

Which countries do you ship to?

We currently ship to Australia and New Zealand.  If you are elsewhere in the world, please contact us with what you would like to a purchase and address and we can provide you with a shipping quote. 

What currencies do you support?

All products are sold in Australian Dollars.  GST is included in the price displayed.

Delivery

How much is delivery?

We have flat rate delivery rates in Australia and New Zealand.   See our Shipping & Returns page for full details.

Please note, if a large commercial quantity of product is required, please contact us for a shipping quote.

How long does my item take to ship?

We will attempt to dispatch your goods within 2 to 5 working days; however if goods are unavailable delivery will take a little longer.  We will let you know if this is the case.

Who will deliver my order?

Kitchen Temple uses Australia Post for deliveries and selected couriers (where items are bulky or fragile).  During processing, an email will be sent to you with delivery tracking details.

Will you leave my purchase at my address?

Any orders over $200.00 in Australia are required to be signed for on delivery.  If you are not available when the delivery is made, a card will be left indicating the time of attempted delivery and a location of where the package can be collected.

Can you delivery to PO Boxes or Parcel Lockers?

No, please provide a daytime street address.

Payment

Is my credit card secure?

Yes, Kitchen Temple's online store is protected using the TLS protocol.  This means during checkout, you will be redirected to a secure site to complete your purchase and your credit card details will be encrypted.

Do you store my credit card details?

No, we do not hold this information.  This is transferred directly to the credit card merchant.

Other

Who is Kitchen Temple?

Kitchen Temple is a family run Australian owned and operated company.  We love to source great kitchen and homeware products from Australia and around the world.

Aframe Pty Ltd trading as Kitchen Temple ABN 91 607 103 695.

For more information see our About page.